Improving Employee Performance through Appraisal and Coaching or Enterprise Wide Change

Improving Employee Performance Through Appraisal and Coaching

Author: Donald L L Kirkpatrick

Moving beyond more traditional performance-review methods, this book gives readers the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second edition will help managers and HR professionals:

• start a program designed to get maximum results
• understand job segments and set performance standards
• use coaching as an integral, ongoing driver of performance
• streamline the appraisal process
• prepare and conduct more effective appraisal interviews
• establish improvement plans

The book features valuable tools, including appraisal forms used by different organizations, that the reader can use and adapt as needed. New examples cover fields that have changed most dramatically in the last two decades, such as technology, customer service, and more.

Book review: Vengeance or Lets Roll

Enterprise-Wide Change: Superior Results Through Systems Thinking

Author: Gail Aller Stead

Leave piecemeal strategic change approaches behind and learn how to plan, facilitate, and integrate your change efforts for lasting success. Enterprise-Wide Change takes you through the Rollercoaster of Change, showing you how to deal with resistance, regard skeptics as your best friends, and build a buy-in and stay-in strategy among your employees. The authors use the science of  Systems Thinking -- a comprehensive, yet simple and integrated way to analyze and build synergy from key organizational elements. Youll find proven and practical questions, summaries, case studies, examples, and worksheets as well as systems tools, tips, and techniques to foster organization change and development.